Subscription Policy

Subscription Policy

At TheraPetMD, we want keeping your pet healthy to be as effortless as possible. Our subscription service means you never have to worry about running out — we’ll take care of the rest.

How Subscriptions Work

When you purchase a subscription, you’ll receive repeat deliveries based on the frequency you selected at checkout. Your payment details are stored securely and you’ll be charged automatically before each delivery.

Cancel or Change Anytime

There’s no minimum commitment — you’re free to pause, change, or cancel your subscription at any time. You can manage it in any of these ways:

  • Customer portal: Log in to your account at any time to manage your subscription directly.
  • Order confirmation emails: Every order confirmation contains a link to manage your subscription.
  • Contact us: Email support@TheraPetMD.com and our support team will help you.

Already Been Charged?

If a subscription order has already been processed by the time you cancel, don’t worry. Our 30-day money-back guarantee still applies. Contact us within 30 days of delivery and we’ll take care of it.

Questions?

Our support team is always happy to help. Email support@TheraPetMD.com and we’ll get back to you as soon as possible.